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Pottery Barn

3.5(137)· Google3.5 out of 5 from 137 reviews (Google rating)Furniture Store$$$ Somerset District
Closed · opens 10:00 AM
(248) 816-8359 Directions potterybarn.com

Quick facts

Pottery Barn is a furniture store at 2800 W Big Beaver Rd Ste T-259 in Troy, MI, open daily from 12:00 PM. delivery available.

Address
2800 W Big Beaver Rd Ste T-259, Troy, MI 48084
Phone
+1248-816-8359
Hours today
10:00 AM – 8:00 PM
Price
$$$
Accessibility
Wheelchair accessible entrance

About Pottery Barn

Pottery Barn at 2800 W Big Beaver Rd, Suite T-259, in Troy, MI is part of an upscale furniture chain whose selection extends beyond furniture. Its listed categories include bed and bath items, tableware, lighting, and other home goods. The store also lists used goods among its offerings. With furniture and household items represented, the business covers several home-shopping categories rather than focusing on furniture alone.

Customers can shop in store, arrange delivery, or use in-store pickup. Same-day delivery and onsite services are not listed as available, a distinction worth noting when planning a purchase. The location has a wheelchair-accessible entrance and wheelchair-accessible parking, and it accepts credit and debit cards. Its Google rating is 3.6 out of 5 from 136 reviews; that aggregate provides a general reference point, but the supplied information does not identify particular strengths or recurring customer concerns.

Known for

  • Furniture and home goods
  • Bed and bath items, tableware, and lighting
  • Delivery and in-store pickup
  • Wheelchair-accessible entrance and parking
  • Used goods among listed offerings

Good for

What reviewers say elsewhere

  • “Employees at this location are rude for no reason. Taller and Older Caucasian lady is so unpleasant.”

    — Jen M, August 2, 2026 · google

  • “Excellent customer service. From the design service to purchase and troubleshooting problems we ran into. Specifically Valentina and Brian, went above and beyond in helping us sort through certain issues we ran into which was not at all …”

    — Mahreen Alvi, March 7, 2026 · google

  • “My new couch is pilling and Pottery Barn said they do not cover that. I am very upset. Pottery Barn sucks”

    — Lisa Adler, December 29, 2025 · google

  • “The worst customer service online and over the phone. They communicate the wrong info and then don’t process returns before they ship then tell you it’s too late once it has shipped! Awful company.”

    — Anthony Debay, December 12, 2025 · google

Excerpts are shown for attribution and remain the property of their source.

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Pottery Barn — frequently asked

Is Pottery Barn open on Mondays?
Yes — Pottery Barn is open Monday from 10:00 AM to 8:00 PM.
Where is Pottery Barn?
Pottery Barn is at 2800 W Big Beaver Rd Ste T-259, Troy, MI 48084.
Does Pottery Barn do takeout or delivery?
According to its Google listing, Pottery Barn offers delivery.
How expensive is Pottery Barn?
Google lists Pottery Barn in the $$$ price range for furniture stores in Troy, MI.
What is the phone number for Pottery Barn?
You can reach Pottery Barn on +1248-816-8359.

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