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Citizens

2.8(17)· Google2.8 out of 5 from 17 reviews (Google rating)Bank Troy Corners
Closed · opens 9:00 AM
(248) 689-4263 Directions locations.citizensbank.com

Quick facts

Citizens is a bank at 55 W Long Lake Rd in Troy, MI, open Mon–Sat from 9:00 AM. Call +1248-689-4263 for details.

Address
55 W Long Lake Rd, Troy, MI 48098
Phone
+1248-689-4263
Hours today
9:00 AM – 4:00 PM

About Citizens

Citizens is a bank at 55 W Long Lake Rd in Troy, MI 48098. The location lists an ATM and wheelchair-accessible parking among its amenities. Its Google listing has a rating of 2.8 out of 5 from 17 reviews. That score reflects a limited set of customer ratings; the provided information does not include individual reviews or explain the reasons behind them.

Citizens describes its banking support as covering questions about buying a home, paying for college, saving for retirement and managing debt. The bank reports approximately 1,100 branches across 15 states and around 3,100 ATMs, placing this Troy, MI location within a broader banking network. Beyond its branches, Citizens offers customers access through online banking, a mobile app and a customer contact center. Citizens is a Member FDIC and an Equal Housing Lender.

Known for

  • On-site ATM
  • Wheelchair-accessible parking
  • Online and mobile banking access
  • Home, college and retirement banking questions
  • Member FDIC; Equal Housing Lender

What reviewers say elsewhere

  • “I made an appointment to speak with the bank Branch Manager in an effort to find out who, or why my property taxes and homeowner's were paid late. I was assigned a woman named Theresa. Our conversation started civily. I laid out my conce…”

    — JAMES, July 22, 2026 · google

  • “It always feels like I have to wait much longer than everyone else. I do not understand. I have opened my business late because I was set aside while others were being taken care of. This doesn't happen with everyone who works there, jus…”

    — Eve Burrows, May 21, 2026 · google

  • “There was no one at the front desk when I walked in this morning around 9.15-9.20. The lady came out behind me a minute later. She confirmed that she would help after asked what I want to do. Not sure if processing my request took her …”

    — J Chen, March 1, 2024 · google

  • “This location is NOT customer friendly or accommodating!! Rude!”

    — patti, February 21, 2024 · google

Excerpts are shown for attribution and remain the property of their source.

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Citizens — frequently asked

Is Citizens open on Mondays?
Yes — Citizens is open Monday from 9:00 AM to 4:00 PM.
Where is Citizens?
Citizens is at 55 W Long Lake Rd, Troy, MI 48098.
What is the phone number for Citizens?
You can reach Citizens on +1248-689-4263.

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