Last updated October 4, 2026 · ranked from 617 Google reviews · How we rank
This list ranks 8 banks in and around Troy, MI, led by Community Choice Credit Union, OUR Credit Union and Chase Bank. Together they have 617 Google reviews; Community Choice Credit Union has the highest Google rating on the list at 4.8. Every place on the list is in Troy, MI. Rankings weigh Google rating, review volume, how complete and current each listing is, and our own notes on each place.
A 4.8-star Google rating from 243 reviews, broad banking services, and practical branch access earn Community Choice Credit Union the No. 1 spot in Troy, MI. The member center at 30 E Long Lake Rd offers checking, savings, mortgages, loans, and business banking. A reviewer praised prompt help and an understanding of what needed to be done. Drive-through service, on-site parking, and a wheelchair-accessible entrance support in-person visits, while Friday hours until 6 p.m. and Saturday hours from 9 a.m. to 1 p.m. add scheduling options.
Personal and business banking
Drive-through service
Saturday morning hours
“Lena W. was AMAZING!!! She wasted no time and understood what I needed done. She got me taken care of and made sure I was all set. I thank her so much!!! 🥰”
Practical branch access earns OUR Credit Union the No. 2 spot: its location at 6693 Rochester Rd in Troy, MI offers a drive-through, walk-up ATM, shared branching, self-serve coin machine, and night drop box. Friday hours extend to 6 p.m., and Saturday service runs from 9 a.m. to 1 p.m. Its Google rating is 4.1 from 50 reviews. One reviewer describes a fast, efficient car-loan experience, while another reports finishing business in 20 minutes; other excerpts criticize inconsistent service and credit-line restrictions.
Saturday morning hours
Drive-through access
Shared branching
“One of the best credit unions around. Got my car loan here. Service was fast efficient and easy”
Saturday hours and specific praise for in-person help earn Chase Bank’s Somerset branch the No. 3 spot. At 2155 W Big Beaver Rd in Troy, MI, it handles cash withdrawals, check deposits and money transfers, with an ATM and wheelchair-accessible parking. The branch opens weekdays from 9 a.m. to 5 p.m. and Saturdays until 2 p.m. One reviewer praised help with a credit card application; another valued a staff member’s consistently pleasant attitude. Its overall Google rating is 3.2 from 81 reviews.
Saturday banking hours
Credit card assistance
Wheelchair-accessible parking
“Zhao is the best! He always has a pleasant attitude and makes this Chase worth driving to.”
Drive-thru ATM access and positive accounts of helpful service earn Bank of America at 940 E Long Lake Rd its No. 4 spot. One reviewer described a speedy Saturday-evening cash stop while the branch was closed; others praised friendly, professional assistance. The Troy, MI location offers onsite services Monday through Friday, 9 a.m.–5 p.m., with a wheelchair-accessible entrance and parking. Its 3.2-star rating across 39 reviews reflects mixed experiences, including complaints about slow service, but the ATM access and reported staff support are concrete strengths.
Drive-thru ATM
Weekday onsite services
Wheelchair-accessible entrance
“Slowest service you can imagine. A simple $200 withdrawal takes 30 minutes if Jackie is not working.”
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An ATM and drive-through give Huntington Bank at 791 W Big Beaver Rd in Troy, MI practical appeal for routine banking. Those features, wheelchair-accessible entry and parking, and one reviewer’s account of welcoming staff and personalized help support its No. 5 placement. Listed banking options include personal checking and savings, business accounts, and wealth management. Hours are Monday through Friday, 9 a.m.–5 p.m. Its 2.8-star rating across 37 Google reviews reflects mixed experiences, with supplied complaints about long waits and check-cashing restrictions.
ATM and drive-through
Wheelchair-accessible entrance
Weekday banking hours
“I stopped at this location to cash a cashiers check which was from a different bank. I do have an active bank account with Huntington Bank. I showed my driver's license and then I was told they could not cash it but could only deposit it…”
Saturday hours and a broad range of listed services earn Chase Bank’s John R Fourteen Mile branch sixth place. At 260 John R Rd in Troy, MI, customers can make withdrawals, deposit checks and transfer money, or schedule meetings about business banking, loans and wealth management. The branch has an ATM and wheelchair-accessible parking, and opens Saturdays from 9 a.m. to 2 p.m. One reviewer praises the staff, though its 2.9-star Google rating across 77 reviews and a complaint about check handling temper that positive feedback.
Patient explanations and practical access earn Bank of America at 2699 W Big Beaver Rd its No. 7 spot in Troy, MI. One reviewer describes getting every question answered and problems resolved; another credits detailed guidance with helping a newcomer to the U.S. open bank accounts. The branch offers a drive-thru ATM, wheelchair-accessible entrance and parking, and Saturday hours from 9 a.m. to 2 p.m. Its 2.7-star rating across 51 reviews also reflects mixed feedback, including a complaint about difficulty reaching the branch by phone.
Drive-thru ATM
Saturday branch hours
Account-opening guidance
“Micah is absolutely the best!! He was incredibly patient with us, answered every single question we had, and helped us solve all of our problems. He made the whole experience so easy and stress-free. We’re so grateful for all his help. T…”
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Weekday hours through 6 p.m. and Saturday hours from 9 a.m. to 1 p.m. give PNC Bank at 767 W Big Beaver Rd in Troy, MI a practical basis for its No. 8 placement. The branch offers on-site services, a drive-through and an ATM, plus a wheelchair-accessible entrance and parking. Two positive reviews describe welcoming, helpful employees, including assistance with an account and deposit. Its 2.5-star rating across 39 reviews and complaints about waits and appointment needs keep that praise in perspective.
Saturday branch hours
Drive-through and ATM
Wheelchair-accessible entrance
“One person working as a teller yet another employee just standing around greeting people for no reason and opening doors. Maybe get behind the counter so I can make a deposit that their atm won’t accept in less than 20 min.”
Ratings and review counts shown are Google ratings, displayed with attribution.
How we ranked this list
Each bank is scored on a Bayesian-weighted rating (its rating adjusted for how many reviews it has compared with the Troy category average), how recently we verified its details, and how complete its listing is. Scores and ranks are stored, so the order only changes when the underlying data changes.
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